Search results

The quest to acquire new customers and retain the existing ones is a challenge for all aviation companies. This paper attempts to assist the aviation companies in tackling this challenge by revealing the most important factors that their customers consider to be the most important while making purchasing choices.

Drawing on three separate studies, this paper identifies the most important factors that influence consumers' choice of airlines in an emerging economy context. The first study adopts a qualitative approach with 20 respondents (Max QDA is used for analyzing these data), followed by the second study based on a quantitative survey with 105 participants, and finally, the third study which employs a multi-criteria decision-making technique named fuzzy analytic hierarchy process (AHP) on a sample of 12 expert customers.

The findings of this paper reveal that customer care quality and on-time arrival are the two most important factors that aviation customers consider while making their purchase decisions. In contrast, baggage allowance and fastest route to destination are the two least considered by aviation customers while making their purchasing choices.

This study includes only a geographic-specific segment of passengers. Future studies of consumer preferences in the aviation industry may include consumers belonging to other geographic regions. Furthermore, future studies may segment their sample populations based on factors other than age, the purpose of travel and booking medium.

This investigation attempts to give a rich and holistic understanding of the different factors that influence the aviation choices of consumers of varying segments. This study has significant practical implications as modern-day airlines aim to optimally cater to the needs of their target segments without incurring additional costs on services that consumers do not deem to be as important.

This study highlights the importance attributed to each identified factor by passengers, something that previous research has mostly ignored.

In the last 10 years, India has amended its laws dealing with sexual offences against women with the changes ranging from increasing terms of imprisonment for the offence of rape to state-funded compensation schemes for women and child victims. In this regard, challenges persist for the agencies of the criminal justice system in India especially the courts to realise the vision of restorative justice as these forums have to navigate the relevant statutory provisions and binding precedents. This chapter seeks to analyse the challenges faced by courts in proper reintegration of victims and offenders of sexual offences, the institutional responses of the courts and suggests reforms to the criminal justice system in India in consonance with the principles of restorative justice acknowledged in the restorative justice movement in the international discourse.

This study aims to analyze the effects of attitude, social influence and self-efficacy on the behavior of using Islamic financial products based on the attitude–social influence–self-efficacy (ASE) model.

In view of the research objective, an explanatory research design was used in this study. In the study, because a conceptual assessment was not made, or a proposal was not developed, the ASE model was used. In testing the ASE model, the structural equation modeling method as a multivariate and sophisticated type of analysis was used.

The results obtained in this study demonstrated that the ASE model was a tool to be used in explaining consumers’ intentions of using Islamic financial products. In this study, “attitude,” “social influence” and “self-efficacy” were explored as the variables affecting the use of Islamic financial products on the basis of the ASE model. Based on the results, all three variables had statistically significant effects on consumers’ intentions of using Islamic financial products. Moreover, it was found that the “attitude” variable affected the intention of using Islamic financial products more than the other two variables.

As the testing of the ASE model was the main purpose of this study, the results are limited to the variables of the model.

This study is distinguished from other studies in the relevant literature by the virtue of its two aspects. First, in terms of context, this study deviated from conventional finance and focused on the topic in relation to Islamic finance. Second, this study tested the ASE model that had not been previously tested empirically in the context of Islamic financial products. This model discusses the effects of the variables of attitude, social influence and self-efficacy on behavioral intention, and it deviates from theory of reasoned action- and theory of planned behavior-based behavioral models that have been tested previously in several fields because it focuses on the cognitive aspect of consumers. While previous behavioral models regarding the use of Islamic financial products have based their research on the affective aspect of relationships between variables, the ASE model prioritizes the cognitive aspect.

The purpose of this paper is to examine the relationship between foreign direct investment (FDI) flows and institutional stability. The focus country is Canada. It is one of the few countries where the economy remained relatively stable compared to other economies during the Global Financial Crisis. It is crucial for Canada to determine the optimal level of institutional development to attract more FDI and sustain the sound financial stability in future.

This study uses the auto-regressive distributive lag (ARDL) approach to understand the relationship between FDI and institutional stability along with other controlled variables, for instance, gross national product, inflation and exports.

The key finding of this work is that FDI and institutional stability are cointegrated in the long run. The error correction model of ARDL shed light on institutional stability being an exogenous variable, and FDI is an endogenous variable. Institutional stability affects FDI, as it is exogenous. The findings will help policymakers to implement policies to strengthen the institution’s settings, and this, in turn, will attract more investment.

Based on previous theoretical and empirical literature, most of the research points to FDI positively affect institutional stability. In some cases, the relationship does not always hold true. This study will fix the gap in the literature by investigating the relationship between FDI and institutional stability of Canada.

The purpose of this paper is to investigate how successful lean six sigma (LSS) manifests in the Australasian (Australian and New Zealand) context relative to the context in the USA in terms of LSS project definition, structure and practices.

In-depth investigation through case studies – 12 Australian/New Zealand cases and 4 US cases – on the implementation mechanisms of successful LSS initiatives.

A significant difference was found between Australasian and US definitions of an LSS project. However, firms in both regions followed similar project selection, initiating and execution practices. LSS reporting structures were found to be well-established in US organizations, but none of the Australasian organizations were found to be equipped with such a structure, although the effectiveness of LSS implementation success remained unaffected.

Sufficient uniformity of LSS was found across two regions implying its usefulness/generalizability, but the findings are based only on 12 cases.

The paper provides the groundwork to develop a unique LSS model for Australasian organizations to improve processes in an effective and efficient manner.

The venue for this year's ISHM‐Benelux Autumn Conference and ‘table‐top’ display meeting on 12 October will be the Institut Supérieur Industriel de l'Etat, Mons, Belgium.

A recent meeting involved co‐operation with the organisers of the Canadian High Technology Show and the local Chapter of the SMTA. The programme included an inspiring keynote address by Mr Frank J. Pipp, Xerox Corporation. The topic of the address was ‘Malcolm Baldridge National Quality Control and the Evaluation of Total Quality Control in Xerox Corporation.’

An electrolytic capacitor is extensively used as filtering devices in various power supplies and audio amplifiers. Low cost and higher value of capacitance make it more well known. As environmental stress and electrical parameters increase, capacitors degrade on accelerated pace. The paper aims to discuss these issues.

This paper focusses on the impact of thermal stress on electrolytic capacitors using accelerated life testing technique. The failure time was calculated based on the change in capacitance, equivalent series resistance and weight loss. The experimental results are compared with the outcome of already available life monitoring methods, and the accuracy level of these methods is accessed.

The results of all the three methods are having maximum 55 per cent accuracy. To enhance the accuracy level of theoretical methods, modifications have been suggested. A new method has been proposed, whose outcome is 92 per cent accurate with respect to experimentally obtained outcomes.

To assess the capacitor’s reliability using an experimental and modified theoretical method, failure prediction can be done before it actually fails.

A new method has been proposed to access the lifetime of capacitor.

In this study, workplace spirituality is discussed in the context of remote work and the COVID-19 pandemic. First, the focus is on the changes in the meaning and function of employees in the organization during the evolutionary process of industrialization and management paradigms. Afterward, conceptual frameworks for spirituality and workplace spirituality are presented, and in the last section, academic studies that deal with workplace spirituality with distance or hybrid work arrangements are included. Early studies offer insights and recommendations on conceptualizing, developing, and managing workplace spirituality. They all emphasize that spirituality is necessary for remote work as a tool to overcome stress and mental health problems and increase employee well-being. Unfortunately, the remote work and workplace spirituality literature is relatively narrow and needs to be expanded.

ISHM‐Benelux held its 1987 Autumn Conference on 29 October, at the Antwerp Crest Hotel. This one‐day meeting focused on applications of hybrid circuit technology in various fields of electronic and related industries.